Refund Policy for Motor Funds

At Motor Funds, we strive to provide transparent and fair policies regarding our auto loan and leasing services. Below, you will find detailed information about our refund policy.

Eligibility for Refunds

Refunds may be requested under the following circumstances:

  • Loan Cancellation: If you decide to cancel your auto loan application within 7 days of submission and prior to the disbursement of funds, you may be eligible for a full refund of any fees paid.
  • Early Loan Payoff: If you pay off your loan early, you may be entitled to a refund of any unearned interest or fees associated with the loan, as stipulated in your loan agreement.

How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Contact our customer service team via email or phone.
  2. Provide your loan or application details along with a clear explanation of your refund request.
  3. Submit any required documentation or proof related to your request.

Processing Time

Once your request is received, we will process it within 5-7 business days. You will receive a confirmation email regarding the status of your refund.

Contact Us

If you have any questions regarding our refund policy or need assistance with your request, please reach out to us at:

Note

This refund policy is subject to change. Please refer to our website or contact us for the most current information. Thank you for choosing Motor Funds for your auto loan and leasing needs!